Uninstallers (removal tools) for common antivirus software

KB Solution ID: SOLN146|Last Revised: May 17, 2013

Details

It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET security product. Typical uninstallation* using the Windows removal tool (Add/Remove Programs) is often insufficient.

Solution

 

Important!

The links below are for removing antivirus products installed on your system prior to the installation of ESET. If you experience issues using any of the tools below, contact the vendor for assistance.


Looking for malware removal tools? Visit our list of available malware removal tools.

 

  1. Click the link associated with the antivirus software currently installed on your system and follow the prompts or instructions on the website.
     
  2. Once uninstallation is complete, you will need to restart your computer. You may then proceed with installing your ESET product.
Avast http://files.avast.com/files/eng/aswclear.exe
AVG http://www.avg.com/us-en/utilities
Avira http://www.avira.com/en/support-for-free-knowledgebase-detail/kbid/88
BitDefender http://kb.bitdefender.com/site/article/333/
BullGuard http://www.bullguard.com/support/product-guides/bullguard-internet-security-guides/uninstall.aspx
CA Antivirus
 see Total Defense Anti-Virus
Comodo Internet Security https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298
CounterSpy http://support.sunbeltsoftware.com/Business/2VIPRE_Enterprise/3.1/Console/Uninstall%2f%2fReinstall
Cyber Defender Early Detection Center http://cyberdefender.custhelp.com/app/answers/detail/a_id/207
Dr. Web https://support.drweb.com/support_wizard/?lng=en  (Only registered Dr. Web users can access support content)
eScan http://www.microworldsystems.com/download/tools/esremove.exe
ESET
http://kb.eset.com/esetkb/index?page=content&id=SOLN2788
FRISK F-PROT Antivirus for Windows http://www.f-prot.com/support/windows/fpwin_faq/25.html
F-Secure http://www.f-secure.com/en/web/home_global/support/article/kba/2109/k/uninstall+f+secure/p/1
G Data https://www.gdatasoftware.co.uk/?eID=PushFile&dl=f4b2f2fd23%3AAFEIBgU%3D
Kaspersky http://support.kaspersky.com/kis2010/service?qid=208279463
Kingsoft http://www.kingsoftsupport.com/forum/viewtopic.php?f=30&t=59&sid=9e4c506ea22db37a60ab1b7364544d6a
K7 Total Security http://www.k7computing.com/en/tools/K7RT.exe
LavaSoft http://www.lavasoftsupport.com/index.php?showtopic=28
McAfee http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Norman Virus Control/Norman Security Suite http://www.norman.com/support/support_issue_archive/67798/en
Norton (Symantec ) ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Norton Security Scan
 ftp://ftp.symantec.com/public/english_us_canada/removal_tools/NSSRT.exe
Panda http://www.pandasecurity.com/resources/sop/UNINSTALLER_08.exe
Panda Cloud Internet Protection http://www.pandasecurity.com/resources/sop/Cloud_AV_Uninstaller.exe
Pareto Logic http://techsupport.paretologic.com/plsupport/consumer/kbdetail.asp?kbid=555
Sophos http://www.sophos.com/support/knowledgebase/article/11019.html
Total Defense Anti-Virus (formerly CA Anti-Virus)  http://totaldefense.iyogi.com/?p=368
Trend Micro http://esupport.trendmicro.com/1/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx
Trend Micro Titanium http://esupport.trendmicro.com/solution/en-us/1056455.aspx
Trend Micro Worry-Free Business Security Agent http://esupport.trendmicro.com/solution/en-us/1057237.aspx
Vipre (Sunbelt Software) http://kb.gfi.com/articles/Skynet_Article/Error-1612-Installation-source-for-this-product-is-not-available-when-attempting-to-uninstall-VIPRE
Webroot http://support.webroot.com/cgi-bin/webroot.cfg/php/enduser/std_adp.php?p_faqid=1761
Windows Live OneCare http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanUp.exe
Windows Security Essentials http://support.microsoft.com/kb/2435760
Zone Alarm http://download.zonealarm.com/bin/free/support/download/clean.exe

*ESET does not take responsibility for any damages or loss of data caused by or during the uninstallation of any antivirus software.
 

NOTE:

If you need further assistance, visit the ESET Knowledgebase to access our Product Documentation and Training Tutorials, or use the Customer Care Support Form to submit a new case.

 

Related:

Stand-alone malware removal tools

How do I uninstall or reinstall ESET Smart Security/ESET NOD32 Antivirus?

How do I Download and Install ESET NOD32 Antivirus? (5.x)

How do I Download and Install ESET Smart Security? (5.x)

How do I manually uninstall my Windows ESET security product?

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