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Uninstallers (removal tools) for common antivirus software

KB Solution ID: SOLN146|Last Revised: May 14, 2012

Running two antivirus products on the same computer can degrade performance and cause system instability. It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET security product. Typical uninstallation* using the Windows removal tool (Add/Remove Programs) is often insufficient.

  1. Click the link associated with the antivirus software currently installed on your system and follow the prompts or instructions on the website.
     
  2. After uninstallation is complete, you will need to restart your computer. You may then proceed with installing your ESET security product.
Avast http://files.avast.com/files/eng/aswclear.exe
AVG http://www.avg.com/us-en/utilities
Avira http://www.avira.com/en/support-for-free-knowledgebase-detail/kbid/88
BitDefender http://kb.bitdefender.com/site/article/333/
BullGuard http://www.bullguard.com/support/product-guides/bullguard-internet-security-guides/uninstall.aspx
CA Antivirus
http://homeofficekb.ca.com/CIDocument.asp?KDId=3125&Preview=0&Return=0&GUID=DF325E0AA0AB4264AF47E4BEA49F571B
Comodo Internet Security https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298
CounterSpy http://support.sunbeltsoftware.com/Business/2VIPRE_Enterprise/3.1/Console/Uninstall%2f%2fReinstall
Cyber Defender Early Detection Center http://cyberdefender.custhelp.com/app/answers/detail/a_id/207
Dr. Web https://support.drweb.com/support_wizard/?lng=en  (Only registered Dr. Web users can access support content)
eScan http://www.microworldsystems.com/download/tools/esremove.exe
ESET
http://kb.eset.com/esetkb/index?page=content&id=SOLN2788
FRISK F-PROT Antivirus for Windows http://www.f-prot.com/support/windows/fpwin_faq/25.html
F-Secure http://www.f-secure.com/en/web/home_global/support/article/kba/2109/k/uninstall+f+secure/p/1
G Data https://www.gdatasoftware.co.uk/?eID=PushFile&dl=f4b2f2fd23%3AAFEIBgU%3D
Kaspersky http://support.kaspersky.com/kis2010/service?qid=208279463
Kingsoft http://www.kingsoftsupport.com/forum/viewtopic.php?f=30&t=59&sid=9e4c506ea22db37a60ab1b7364544d6a
K7 Total Security http://www.k7computing.com/en/tools/K7RT.exe
LavaSoft http://www.lavasoftsupport.com/index.php?showtopic=28
McAfee http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Norman Virus Control/Norman Security Suite http://www.norman.com/support/support_issue_archive/67798/en
Norton (Symantec ) ftp://ftp.symantec.com/public/espanol/removal_tools/Norton_Removal_Tool.exe
Panda http://www.pandasecurity.com/resources/sop/UNINSTALLER_08.exe
Pareto Logic http://techsupport.paretologic.com/plsupport/consumer/kbdetail.asp?kbid=555
Sophos http://www.sophos.com/support/knowledgebase/article/11019.html
Trend Micro http://esupport.trendmicro.com/1/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx
Trend Micro Titanium http://esupport.trendmicro.com/solution/en-us/1056455.aspx
Vipre (Sunbelt Software) http://www.sunbeltsoftware.com/support/VPE/AgentRemoval3.1.exe
Webroot http://support.webroot.com/cgi-bin/webroot.cfg/php/enduser/std_adp.php?p_faqid=1761
Windows Live OneCare http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanUp.exe
Windows Security Essentials http://support.microsoft.com/kb/2435760
Zone Alarm http://download.zonealarm.com/bin/free/support/download/clean.exe

*ESET does not take responsibility for any damages or loss of data caused by or during the uninstallation of any antivirus software.
 

NOTE:

If you need further assistance, visit the ESET Knowledgebase to access our Product Documentation and Training Tutorials, or use the Customer Care Support Form to submit a new case.

 

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