Uninstallers (removal tools) for common Windows antivirus software

KB Solution ID: SOLN146|Last Revised: August 15, 2014

Issue

Remove previous Antivirus software!

It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET product. Typical uninstallation* using the Windows removal tool (Add/Remove Programs) is often insufficient. The links below are for removing antivirus products installed on your system prior to the installation of ESET. If you experience issues using any of the tools below, contact the vendor for assistance.

Looking for malware removal tools? Visit our list of available malware removal tools.

Are you a Mac user?

Solution

ESET AV Removal Tool


The ESET AV Removal tool will remove almost any antivirus software previously installed on your system.

  1. Download ESET AV Removal Tool
  1. Click I accept, start search to accept the EULA and begin searching your system.
     
  2. Click Launch uninstaller to remove the installed antivirus software.

If unsuccessful, or unable to identify the program installed, the tool will direct you back to the alphabetical list of uninstallers below.



List of manual antivirus uninstallers

  1. Click the link associated with the antivirus software currently installed on your system and follow the prompts or instructions on the website.
     
  2. Once uninstallation is complete, you will need to restart your computer. You may then proceed with installing your ESET product.

 *ESET does not take responsibility for any damages or loss of data caused by or during the uninstallation of any antivirus software.

A - B - C - D - E - F - G - K - L - M - N - P - S - T - V - W - Z

A

Avast http://www.avast.com/uninstall-utility
AVG http://www.avg.com/us-en/utilities
Avira http://www.avira.com/en/support-for-free-knowledgebase-detail/kbid/88


B

BitDefender http://kb.bitdefender.com/site/article/333/
BullGuard http://www.bullguard.com/support/product-guides/bullguard-internet-security-guides-12/getting-started/uninstalling-bullguard.aspx


C

CA Antivirus see Total Defense Anti-Virus
Comodo Internet Security https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298
CounterSpy http://www.google.com/#q=counterspy+uninstall
Cyber Defender Early Detection Center http://www.ustechsupport.com/faq.html#q4


D

Dr. Web https://support.drweb.com/support_wizard/?lng=en
(Only registered Dr. Web users can access support content)


E

eScan http://www.microworldsystems.com/download/tools/esremove.exe
ESET http://kb.eset.com/esetkb/index?page=content&id=SOLN2788


F

FRISK F-PROT Antivirus for Windows http://www.f-prot.com/support/windows/fpwin_faq/25.html
F-Secure

ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.zip
http://community.f-secure.com/t5/Security-for-PC/How-do-I-uninstall-the-product/ta-p/15384



G

G Data https://www.gdatasoftware.co.uk/?eID=PushFile&dl=f4b2f2fd23%3AAFEIBgU%3D


K

Kaspersky http://support.kaspersky.com/common/service.aspx?el=1464
K7 Total Security http://www.k7computing.com/en/tools/K7RT.exe


L

LavaSoft http://www.lavasoftsupport.com/index.php?showtopic=28


M

Malwarebytes http://www.malwarebytes.org/mbam-clean.exe
McAfee http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Microsoft Security Essentials http://support.microsoft.com/kb/2435760


N

Norman Virus Control/Norman Security Suite http://www.norman.com/support/support_issue_archive/67798/en
Norton (Symantec) ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Norton Security Scan
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/NSSRT.exe


P

Panda http://www.pandasecurity.com/resources/sop/UNINSTALLER_08.exe
Panda Cloud Internet Protection http://www.pandasecurity.com/resources/sop/Cloud_AV_Uninstaller.exe
Pareto Logic http://www.paretologic.com/resources/help/xoftspyse/195.htm


S

Sophos http://www.sophos.com/support/knowledgebase/article/11019.html
Spybot Search & Destroy http://www.safer-networking.org/faq/how-to-uninstall-2/


T

Total Defense Anti-Virus (formerly CA Anti-Virus)  http://totaldefense.iyogi.com/?p=368
Trend Micro http://esupport.trendmicro.com/solution/en-us/1056551.aspx
Trend Micro Titanium http://esupport.trendmicro.com/solution/en-us/1059018.aspx
Trend Micro Worry-Free Business Security Agent http://esupport.trendmicro.com/solution/en-us/1057237.aspx


V

Vipre (Sunbelt Software) http://kb.threattracksecurity.com/articles/SkyNet_Article/How-to-Uninstall-VIPRE-Antivirus-and-VIPRE-Internet-Security


W

Webroot http://www.webroot.com/prodCheck/?pc=64150&origrc=1&oc=221&mjv=7&mnv=0&rel=6&bld=38&lang=en&loc=AUS&kc=ppc%60lkik^^afhgpewgfa&opi=2&omj=6&omn=1&osl=en&errid
Windows Defender http://kb.eset.com/esetkb/index?page=content&id=SOLN2390
Windows Live OneCare http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanUp.exe
Windows Security Essentials http://support.microsoft.com/kb/2435760


Z

Zone Alarm http://download.zonealarm.com/bin/free/support/download/clean.exe

 

If you are still unable to resolve your issue, please contact ESET Customer Care.

 

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