Why is my new expiration date not displaying after I renewed my license?

KB Solution ID: SOLN2389|Last Revised: January 31, 2013

In some cases, users may experience a brief delay before your expiration date is updated and program updates are downloaded. Your virus protection will remain active and your computer will be secure during this time. If you renew before your expiration date, your new expiration date will not take effect until your original expiration date passes.

If you renewed your ESET security product early, your new expiration date may not display until your previous license expires. If you received a new username and password when you renewed, refer to the following Knowledgebase article: 

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