Automatic system startup scan runs slowly or hangs

KB Solution ID: SOLN2475|Last Revised: October 21, 2013

Details

By default, your ESET product will scan programs and memory at startup to protect your system from malware that attacks system memory used in the startup process. If your system startup scan is taking an unusually long time to complete, you may have conflicting programs set to run at startup. 

Solution

Follow the steps below to edit your automatic system startup file check settings to keep startup scan times low:

  1. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
     
  2. Click Tools Scheduler.

    Figure 1-1

  1. Select Automatic startup file check and click Edit

    Figure 1-2

  1. Click Next four times and then click Finish
  1. In the Automatic startup file check window, select When idle from the Scan priority drop-down menu and then click OK.Your system will now run the startup scan only when the CPU is idle. If you continue to experience slow startup scans, submit a SysInspector log to ESET Customer Care .

    Figure 1-3

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