How do I upgrade ESET Smart Security or ESET NOD32 Antivirus to the latest version?

KB Solution ID: SOLN2476|Last Revised: June 02, 2014

Issue

Users with a valid license can upgrade to the latest product version for free

 To upgrade to a different ESET product or to modify/renew a license, contact Sales at +1 (866) 343-3738, or contact your distributor or local ESET office.

  • You receive the notification "A new version of ESET Smart Security/ESET NOD32 Antivirus is available" from your ESET product

Figure 1-1

  • "New product version" is displayed in the Home window of your ESET product. View a screenshot
  • A new version of ESET Smart Security/ESET NOD32 Antivirus has been released and you want to upgrade

How can I tell which version of ESET I have?

Do you have version 4.x or earlier?

 Are you a mac user?

Are you a Linux user?

Solution

  1. Open Your ESET product. How do I open my ESET product?
     
  2. Click Update Check for updates.
     
  3. Your ESET product version will be displayed and you will be notified if a newer version is available. Click Install.

    Figure 1-2
    Click the image to view larger in new window

  4. The latest version will automatically be downloaded and installed.
  5. Figure 1-3
    Click the image to view larger in new window

  6. Once you receive the notification "The program modules have been updated," restart your computer. If you experience issues or installation errors, see the Troubleshooting section below.

    Figure 1-4

 

Troubleshooting



 

Version 4.x or earlier

  1. Click the link below that corresponds to your ESET product to download ESET live installer. Save the file to your desktop.

    ESET NOD32 Antivirus    ESET Smart Security

  2. Uninstall your current ESET product:
    1. Click Start All Programs ESET Uninstall.
    2. Once uninstallation is complete, restart your computer.
       
  3. Double-click the file that you downloaded in step 1 and follow the on-screen instructions to install the latest version of your product.

If you experience upgrade issues or installation errors, see the Troubleshooting section below.
 

Troubleshooting

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