Microsoft security update (KB2286198) for Windows 7/Server 2008/Vista hangs or causes a BSOD on restartKB Solution ID: SOLN2523|Last Revised: September 25, 2014
If you are experiencing a system hang or blue screen error after attempting to install Microsoft security update (KB2286198), you will need to update your ESET security product. This issue is due to a potential conflict with the Windows update and ESET NOD32 Antivirus and ESET Smart Security. Downloading a new ESET virus signature update (version 5338 and later) will resolve this issue. To update your ESET security product, follow the steps below:
- Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
- Click Update from the main menu on the left and click Update virus signature database in the main program window on the right.
- The Update status should read: Version of virus signature database: 5338 (20100803). Verify that you have version 5338 or later.
- Restart the Windows update process. Visit Microsoft's Windows 7 Solution Center for more information on receiving Windows updates.