How do I exclude files or folders from scanning in ESET Smart Security or ESET NOD32 Antivirus?

KB Solution ID: SOLN2769|Last Revised: September 23, 2014

Issue

  • File-level scanning of some email servers, backup software, gaming applications, etc. is causing abnormal system behavior
     
  • Exclude specific applications or folders from Real-time file system protection and all scan activity (Startup scan, On-access scanning and Computer (On-demand) scanning)

 Are you a Mac user?

 

Solution

VIDEO: How do I exclude files or folders from scanning in ESET Smart Security or ESET NOD32 Antivirus? (7.x)

  1. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
     
  2. Press the F5 key on your keyboard to access Advanced setup.
     
  3. Expand Computer Antivirus and antispyware Exclusions and then click Add.

Figure 1-1
Click the image to view larger in new window

  1. In the Add exclusion window, use the directory tree to browse for the file or folder you wish to exclude. The directory path will automatically display In the Exclusion field. Click OK to save the exclusion.

Using wildcards

To exclude the contents of an entire drive, the * symbol can be used as a wildcard. For example, to exclude scanning of the entire C:\ drive, you would enter C:\* in the Exclusion field. For additional information on the use of wildcards to exclude files or folders from scanning, press F1 from the Add exclusion window. When excluding a specific file, ensure that you use the full path beginning with the drive letter.

Figure 1-2

  1. Click OK again to save your changes.
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