ESET Knowledgebase

Solution

Check ESET Remote Administrator | Check client workstations

Check ESET Remote Administrator

1. Open the ESET Remote Administrator Console by clicking Start All Programs ESET ESET Remote Administrator Console ESET Remote Administrator Console.
    
2. Click Help Check for Server Updates on the Web.
   

   

   Figure 1-1
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3. If a more recent version is available ("The version of your software is outdated. Please download the new version"), click Download to download the latest version.
   

   

   Figure 1-2

   
    
4. Repeat steps 1-3 above to check for the latest version for the ESET Remote Administrator Console (in step 2, click Check for Console Updates on the Web).

Check client workstations (from ERA)

1. Open the ESET Remote Administrator Console by clicking Start All Programs ESET ESET Remote Administrator Console ESET Remote Administrator Console.
    
2. In the Clients tab, verify the version number installed on a client workstation by looking at the information in the Product Version column.
   

   

   Figure 1-3
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3. If a client workstation does not have the latest version installed, see the following Knowledgebase article for instructions on upgrading a client workstation:
   
   
   • How do I use ESET Remote Administrator to upgrade ESET products on client workstations?