How can I import or export my ESET Smart Security or ESET NOD32 Antivirus configuration settings using an .xml file?

KB Solution ID: SOLN3133|Last Revised: September 30, 2014

Business users: Click here to perform these steps in ESET Endpoint Security/ESET Endpoint Antivirus

  1. Export your configuration as an .xml file
     
  2. Import your settings to another computer
     
  3. Submit a configuration .xml file to ESET Customer Care
     

I. Export your configuration as an XML file

  1. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?

  2. Click Setup Import and export settings.



Figure 1-1
Click the image to view larger in new window
 

  1. Select Export settings, choose a file name and location for your configuration .xml file, click Save and then click OK.

Figure 1-2

II. Import your settings to another computer

  1. To import your ESET product settings from one computer to another, repeat steps 1 and 2 (above) on the second computer and then select Import settings.
     
  2. Click the ... button to browse to the .xml file you want to import (stored on a public drive, a USB flash drive, etc.) and click OK to confirm. Your second computer should now be configured identically to the first.

III. Submit a configuration .xml file to ESET Customer Care

To better assist you with a case, Customer Care may request an .xml file containing the settings for your ESET product. Reply to this request and attach the .xml file you created in part I.

 

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