How do I push install ESET Endpoint Security for Android using ESET Remote Administrator?

KB Solution ID: SOLN3168|Last Revised: November 17, 2014

Issue

  • Create an ESET Remote Administrator policy for clients using Android devices
  • Install ESET Endpoint Security for Android on your mobile devices with update parameters (and additional configuration settings) already in place

 

Details

esetkb/indexUsing ESET Remote Administrator version 5.0.242 and later, you can manage Android devices the same way that you do client workstations.

  • Settings for devices with ESET Endpoint Security for Android installed are located in the Mobile devices Mobile Security for Android section of the ESET Configuration Editor.
     
  • ESET Endpoint Security for Android devices sync with the ESET Remote Administrator Server (ERAS) on one hour intervals.
     
  • To receive policy and configuration changes sooner, you can sync your Android device with the ERAS manually by opening ESET Endpoint Security for Android and tapping Remote Administration Connect to ERA from the main menu.



 

Solution

If you do not use ESET Remote Administrator to manage your network

Perform these steps on individual client devices.

Upgrade to the latest version of ESET Remote Administrator (5.1.x)

In order to perform the push installation described below, you must upgrade ESET Remote Administrator to the latest version.

  1. Create a policy for your Android devices
     
  2. Configure SMTP settings for ESET Remote Administrator
     
  3. Push ESET Endpoint Security for Android to mobile users

 

I. Create a policy for your Android devices

  1. Open ESET Remote Administrator Console by clicking Start All Programs ESET ESET Remote Administrator Console ESET Remote Administrator Console.
     
  2. Click Tools Policy Manager. Select the Default Parent Policy and click New Policy Child.

    Figure 1-1
    Click the image to view larger in new window

  3. Type a name for your new policy in the Policy name field, configure your policy settings and then click OK.

    Figure 1-2

  4. Select the child policy that you created in steps 2 and 3 and then click Edit.

    Figure 1-3
    Click the image to view larger in new window

  5. Expand Mobile devices Endpoint Security for Android Remote administration Settings, click Primary remote server name and type the IP address of the Remote Administrator Server for remote management into the Value field. This is often the same server on which ESET Remote Administrator Console (ERAC) is installed.

    Figure 1-4
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  6. Expand Update Settings, click Username and type your ESET-issued Username into the Value field.

    Figure 1-5
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  7. Click Password Set Password. Type your ESET-issued Password into the Enter Password and Confirm Password fields and then click OK.

    Figure 1-6

  8. If you want to use the same security password (different from the update password you entered in step 8—a security password protects your settings from unauthorized users) on all client phones, expand General Settings Password Security password, click Set Password, type your settings password into the Enter Password and Confirm Password fields and then click OK. This will automatically resolve the security password security risk that appears following the installation of ESET Endpoint Security for Android.

    Security risks: Steps 8-10

    After installation, ESET Mobile Security for Android will prompt users to resolve three security risks. You can resolve two of these security risks by defining the security password and adding an admin contact in your ERA policy. However, setting ESET as device administrator, the third and final security risk, must be resolved locally on the client device.

    Figure 1-7
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  9. To configure client phones to use SIM matching whenever applicable, expand Anti Theft Settings, click Enable SIM matching and then select the check box next to Value.

    Figure 1-8
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  10. Expand Endpoint Security for Android Anti Theft, click List of Admin Contacts: 0 entries and then click Edit. Type the admin contact into the blank field, following the format "Admin name;Admin number" , click Add and then click OK to save your changes. Make any additional changes you want applied to client devices in the Configuration Editor and then click Console Yes to save all of your changes.

    Figure 1-9
    Click the image to view larger in new window

  11. Click the Policy Rules tab and click New Rule Create New.

    Create Mobile Device Policy Rules

    These steps will show you how to create rules that apply your mobile device policy for new client devices without overriding settings already applied to existing mobile devices. 

    Figure 1-10
    Click the image to view larger in new window

  12. Enter a name for your new rule, select the policy you just created from the Policy drop-down menu and then click Edit.

    Figure 1-11

  13. Select the check boxes next to IS New Client and Product Name IN (specify). Click Specify and type *Android into the Enter rule condition field and then click Add. Once you are finished, click OK. Your new rule will appear in the Policy Rules window.

    Figure 1-12
    Click the image to view larger in new window

  14. Repeat steps 2-3 to create an additional child policy, but do not make any changes to the default configuration.
     
  15. Repeat steps 10-13 to create a new policy rule with the Product Name IN condition, but not the IS New Client condition (see Figure 1-12). This will prevent client phones that have already received the policy from inheriting new settings each time that they check in.

    Figure 1-13

  16. Once you are finished, click OK. Continue to part II below to send the Endpoint Security for Android installer file and configuration settings to your client devices.
     

II. Configure SMTP settings for ESET Remote Administrator

  1. Open ESET Remote Administrator Console by clicking Start All Programs ESET ESET Remote Administrator Console ESET Remote Administrator Console.
     
  2. Click Tools Server Options.
     
  3. Click the Other Settings tab and enter your SMTP information into the appropriate fields.
     
  4. Click Send Test Email, enter the test email address into the Email field and click Send to verify your settings. When prompted, click OK and continue to part III below.

    Figure 2-1


     

III. Push ESET Endpoint Security for Android to mobile users

  1. Click the Remote Install tab, right-click and select Send via Email from the context menu.

    Figure 3-1
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  2. In the Send ESET Installer via Email window, select ESET Security Products for Android from the Type drop-down menu.
     
  3. Click Browse (. . .), navigate to the installation package and click Open to attach it to this email.
     
  4. Enter the user email address(es) into the To field.
     
  5. Click Send.

    Figure 3-2

  6. On the mobile device: Open the email client, open the email that you generated in the steps above and then tap Install. Follow the on-screen instructions to complete the installation of ESET Endpoint Security for Android.

    Figure 3-3

  7. Once the installation is complete, tap Done, return to the email that you accessed in step 6, tap the link in the email and then tap ESET Endpoint Security.

    Figure 3-4
    Click the image to view larger in new window

  8. Open ESET Endpoint Security and tap Remote Administration Connect to ERA. If successful, a "Connection with ERA server was successful" notification will be displayed and the settings that you configured in part I will automatically be applied to this mobile device.

    Figure 3-5

  9. Resolve any remaining security risks on the client mobile device.

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