What addresses and ports on my third-party firewall should I open to allow full functionality for my ESET product?

KB Solution ID: SOLN332|Last Revised: April 10, 2015

Issue

  • Your third-party firewall is interfering with the performance of your ESET product(s)
  • You use a third-party firewall or your computer is on a network behind a firewall

Details

 

Solution

Your ESET product communicates with resources on the Internet over standard HTTP protocol on Port 80. To resolve your issue, the following hosts in each ESET component must be made accessible:

Download updatesExpiration date | Support requestsESET Live GridParental Control | Antispam | Threatsense | GUI | Mobile SecurityESET Data Framework | ERA6 | Services | Online HelpMSP

To download updates:

um01.eset.com 91.228.166.13
um02.eset.com 91.228.166.14
um03.eset.com 91.228.166.15
um04.eset.com 91.228.166.16
um05.eset.com 91.228.167.132
um06.eset.com 91.228.167.133
um07.eset.com 38.90.226.36
um08.eset.com 38.90.226.37
um09.eset.com 38.90.226.38
um10.eset.com 38.90.226.39
um11.eset.com 91.228.166.88
um12.eset.com 91.228.167.170
um13.eset.com 38.90.226.40
um21.eset.com 91.228.167.26
um23.eset.com 91.228.167.21
um13.cn.eset.com 222.186.11.134
um15.cn.eset.com 113.6.248.72
um16.cn.eset.com 113.6.248.73
um10.za.eset.com 41.0.45.24
um01.ru.eset.com 188.225.24.150

To see the expiration date:

  • h1-exp01-v.eset.com
  • h3-exp02-v.eset.com
  • h3-exp03-v.eset.com
  • h1-exp04-v.eset.com
  • h1-weblb01-v.eset.com
  • h3-weblb01-v.eset.com
  • expire.eset.com

To send support requests using the Support request function:

  • suppreq.eset.eu

To use the online reputation database (ESET Live Grid):

h1-c01-b.eset.com 91.228.166.45
h1-c02-b.eset.com 91.228.166.46
h1-c03-s.eset.com 91.228.165.43
h1-c04-s.eset.com 91.228.165.44
h3-c01-s.eset.com 91.228.167.86
h3-c02-s.eset.com 91.228.167.87
h3-c03-s.eset.com 91.228.167.46
h3-c04-s.eset.com 91.228.167.103
h5-c01-b.eset.com 38.90.226.11
h5-c02-b.eset.com 38.90.226.12
h5-c03-b.eset.com 38.90.226.13
c.cwip.eset.com 91.228.167.87

These IP addresses need to be enabled for HTTP port 80. Also, an access to your local DNS server is required for DNS queries on UDP port 53.

To use the Parental control module (ESET Smart Security only):

h1-arsp01-v.eset.com 91.228.166.42
h1-arsp02-v.eset.com 91.228.166.43
h3-arsp01-v.eset.com 91.228.167.141
h3-arsp02-v.eset.com 91.228.167.142
h5-arsp01-v.eset.com 38.90.226.14
h5-arsp02-v.eset.com 38.90.226.15

To use the Antispam module (ESET Smart Security only):

  • Version 5 and higher: You only need to allow requests to your local DNS server (port 53)
  • We highly recommend to open port 53535 to these addresses in order to improve performance:

h1-ars01-v.eset.com 91.228.166.61
h1-ars02-v.eset.com 91.228.166.62
h1-ars03-v.eset.com 91.228.166.63
h1-ars04-v.eset.com 91.228.166.64
h1-ars05-v.eset.com 91.228.166.65
h3-ars01-v.eset.com 91.228.167.36
h3-ars02-v.eset.com 91.228.167.67
h3-ars03-v.eset.com 91.228.167.68
h3-ars04-v.eset.com 91.228.167.74
h3-ars05-v.eset.com 91.228.167.116
h5-ars01-v.eset.com 38.90.226.21
h5-ars02-v.eset.com 38.90.226.22
h5-ars03-v.eset.com 38.90.226.23
h5-ars04-v.eset.com 38.90.226.24
h5-ars05-v.eset.com 38.90.226.25

  • Version 4: You only need to allow requests to your local DNS server (port 53)
  • Version 3:
    • 82.165.143.243
    • 87.106.222.139
    • 87.106.240.241
    • 82.165.143.242
    • 87.106.131.195

To use the Antispam module (ESET Mail Security only):

  • ds1-uk-rules-1.mailshell.net
  • ds1-uk-rules-2.mailshell.net
  • ds1-uk-rules-3.mailshell.net
  • fh-uk11.mailshell.net 

View list of IP addresses in a text file

23.239.11.145 85.159.211.160 173.255.218.51 178.79.164.196 209.157.66.235
23.239.13.41 87.106.104.112 173.255.226.186 178.79.181.233 209.157.66.236
23.239.15.84 87.106.11.214 173.255.232.151 178.79.182.43 209.157.66.237
23.92.19.91 87.106.11.38 173.255.234.245 178.79.183.81 209.157.66.238
23.92.26.7 87.106.12.77 173.255.234.85 178.79.186.194 209.157.66.239
23.92.27.240 87.106.128.170 173.255.243.160 178.79.188.10 209.157.66.240
50.116.11.250 87.106.13.61 173.255.245.232 178.79.190.135 209.157.66.241
50.116.14.27 87.106.141.10 173.255.253.150 178.79.190.174 209.157.66.242
50.116.19.218 87.106.183.224 173.255.254.232 192.155.84.126 209.157.66.243
50.116.2.121 87.106.209.135 176.58.100.154 192.155.86.247 209.157.66.244
50.116.3.153 87.106.209.149 176.58.101.140 192.155.87.170 209.157.66.245
50.116.3.42 87.106.210.57 176.58.104.101 192.81.129.218 209.157.66.246
50.116.4.68 87.106.214.177 176.58.110.248 192.81.134.251 209.157.66.247
50.116.50.102 87.106.240.160 176.58.111.122 198.58.97.43 209.157.66.248
50.116.50.105 88.208.202.90 176.58.111.124 198.74.49.240 209.157.66.249
50.116.50.109 88.208.202.91 176.58.111.163 198.74.57.188 209.157.66.253
50.116.50.197 88.208.248.146 176.58.112.126 198.74.58.243 212.227.96.110
50.116.50.202 88.208.248.164 176.58.112.160 209.157.64.162 212.71.233.60
50.116.54.198 88.208.248.199 176.58.115.138 209.157.64.163 212.71.251.168
50.116.61.111 88.208.248.200 176.58.115.39 209.157.64.164 212.71.251.182
50.116.61.155 88.80.184.106 176.58.117.5 209.157.64.165 212.71.252.146
50.116.62.242 88.80.185.201 176.58.117.75 209.157.64.166 213.171.205.141
50.116.63.215 88.80.190.155 176.58.119.151 209.157.64.167 213.171.205.238
50.116.63.216 96.126.106.194 176.58.124.244 209.157.64.168 213.171.205.77
66.175.214.89 96.126.98.211 176.58.97.188 209.157.64.169 213.171.205.78
66.175.223.13 97.107.134.71 176.58.98.13 209.157.64.170 213.171.206.148
66.228.48.183 104.131.131.132 176.58.98.155 209.157.64.171 213.171.207.47
74.207.240.108 104.200.24.34 176.58.99.196 209.157.64.172 213.171.207.48
74.207.252.229 109.123.106.250 176.58.99.197 209.157.64.173 213.171.207.62
74.208.106.28 109.74.197.59 178.79.128.94 209.157.64.174 213.171.207.71
74.208.78.224 151.236.219.57 178.79.138.31 209.157.64.175 213.171.207.72
74.208.79.219 162.216.16.201 178.79.140.188 209.157.64.176 217.174.248.233
74.208.79.224 162.216.18.163 178.79.143.222 209.157.64.177 217.174.249.167
74.208.99.25 173.230.146.110 178.79.150.32 209.157.66.226 217.174.249.223
77.68.39.21 173.230.152.57 178.79.152.167 209.157.66.227 217.174.249.232
77.68.39.31 173.255.209.236 178.79.153.233 209.157.66.229  
80.85.85.133 173.255.213.36 178.79.157.41 209.157.66.230  
80.85.85.200 173.255.214.49 178.79.159.237 209.157.66.232  
80.85.85.58 173.255.214.53 178.79.163.250 209.157.66.234  

These IP addresses need to be enabled for HTTP port 80 (used for downloading updates of Antispam database). Also, an access to your local DNS server is required for DNS queries on UDP port 53.

To submit suspicious files and anonymous statistical information to ESET's Threat Lab (ThreatSense.net):

  • tsm00.eset.com - tsm08.eset.com
  • ts.eset.com

To ensure proper functionality of linking and redirection from your ESET product's graphical user interface:

redir01.eset.com or go.eset.eu 91.228.166.25
h1-redir02-v.eset.com 91.228.166.26

To activate ESET Mobile Security:

  • reg01.eset.com/mob_activate - reg04.eset.com/mob_activate
  • reg01.eset.com/mob_register - reg04.eset.com/mob_register

ESET Data Framework (Anti-Theft, ESET License Administrator, Parental control):

edf.eset.com 137.135.12.16
edfpcs.trafficmanager.net 137.135.12.16
edf-pcs.cloudapp.net 137.135.12.16
edf-pcs2.cloudapp.net 137.117.215.70
h1-edfspy02-v.eset.com 91.228.165.74
h1-edfspy02-v.eset.com 91.228.167.40
h1-arse01-v.eset.com 91.228.166.104
h1-arse02-v.eset.com 91.228.166.71
h3-arse01-v.eset.com 91.228.167.64
h3-arse02-v.eset.com 91.228.167.81
h5-arse01-v.eset.com 38.90.226.16
h5-arse02-v.eset.com 38.90.226.17

Repository (ESET Remote Administrator 6):

repository.eset.com 91.228.167.11
91.228.166.41
38.90.226.10

Services (activation, expiration, iplocation, trace, versioncheck, redirector):

Linking and redirection:

proxy.eset.com 91.228.165.81
h1-weblb01-v.eset.com 91.228.165.79
h3-weblb01-v.eset.com 91.228.167.123

Activation:

register.eset.com 91.228.165.81
h1-weblb01-v.eset.com 91.228.165.79
h3-weblb01-v.eset.com 91.228.167.123
edf.eset.com 137.135.12.16
edfpcs.trafficmanager.net 137.135.12.16
edf-pcs.cloudapp.net 137.135.12.16
edf-pcs2.cloudapp.net 137.117.215.70

Online help:

  • help.eset.com

 

ESET MSP Utility (EMU)

Address Host Port
ftp.eset.sk 91.228.166.130 80
mspapi.esetsoftware.com 168.62.212.42 443
go.eset.com 72.32.32.10 80

 

Your ESET product communicates with resources on the Internet over standard HTTP protocol on Port 80. 

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