How do I remove an Olmarik infection?

KB Solution ID: SOLN3339|Last Revised: May 22, 2014

Issue

  • ESET detects the threat Win32/Olmarik or one of its variants (Olmarik.TDL4, Olmasco, etc.)

Details

There are several variants of Olmarik malware. ESET has developed a stand-alone removal tool that can be run on any infected system to ensure that Olmarik is removed completely.

Solution

  1. Download the ESET Olmarik removal tool and save it to your Desktop.
     
  2. Right-click the tool and select Run as administrator from the context menu.

Figure 1-1

  1. If an infection is discovered, the tool will ask whether you want to remove the infection. Press Y on your keyboard to begin cleaning.

Figure 1-2
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  1. Once the tool is finished running, or if no infection is discovered, press any key to exit the tool. As a security precaution, we recommend that you run a computer scan to check for any remaining infections.

Figure 1-3
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If you are still unable to resolve your issue, please contact ESET Customer Care.

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