ESET Security for Microsoft SharePoint Server – FAQ

KB Solution ID: SOLN3349|Last Revised: August 22, 2014

ESET Security for Microsoft SharePoint Server (ESHP) – Frequently Asked Questions

  1. What is ESET Security for Microsoft SharePoint Server (ESHP)?

    ESET Security for Microsoft SharePoint Server (ESHP) provides protection for sensitive company data and assets stored in  Microsoft SharePoint Server 2013 databases. ESHP provides real-time protection of the entire server and also the file system, including:

    • On-access and On-demand antivirus protection for Microsoft SharePoint
    • Resident / host server antimalware protection
    • Advanced rule-based filtering
    • Automatic exclusions
    • e-Shell
    • ESET SysInspector and ESET SysRescue
    • ESET LiveGrid® technology
    • Remotely manageable via ESET® Remote Administrator 5.1.x or later

  2. What are the system requirements for ESHP?

    Operating system:

    • Microsoft Windows Server 2003 (x86 and x64)
    • Microsoft Windows Server 2008 (x86 and x64)
    • Microsoft Windows Server 2008 R2
    • Microsoft Windows Server 2012
    • Microsoft Windows Server 2012 R2
    • Microsoft Windows Small Business Server 2003, 2003 R2, 2008, 2011

    Supported Microsoft SharePoint versions:

    • SharePoint Services 3.0
    • Microsoft SharePoint 2007 (32- and 64-bit) – all editions unless otherwise noted
    • Microsoft SharePoint Foundation 2010 (64-bit)
    • Microsoft SharePoint 2010 (64-bit) – all editions unless otherwise noted
    • Microsoft SharePoint 2013 (64-bit) – all editions unless otherwise noted

  3. How do I download and install ESHP?

  4. Can ESHP be managed using ESET Remote Administrator?

    ESHP can be managed by ESET Remote Administrator, though it is not completely supported by ERA. For detailed information on how to manage ESHP using ESET Remote Administrator, see this Knowledgebase article.

  5. How does Database Content Filtering work?

    ESHP provides database content filtering that uses rules to determine what content can be uploaded to or downloaded from your Microsoft SharePoint database. Rules can be set up by filename, file size and real-file type.

  6. Where is ESHP installed on a typical SharePoint farm?

    If a company's SharePoint farm consists of more than one server, ESHP should be installed on all web servers that run the Microsoft IIS component.

  7. What is the On-access filter and how does this differ from Real-time file system protection?

    Only items that are handled by the SharePoint VSAPI will be scanned by the On-access filter, whereas Real-time file system protection scans for malicious code at the moment any file is opened, created or run on your computer.

  8. How does ESHP integrate with Microsoft SharePoint?

    During installation, you will be prompted to enter the administrator credentials for your Microsoft SharePoint server.

  9. What are the Known Issues? 

  10. Do I need a license (.lic) file for ESHP?

    Yes. After purchasing ESHP, you should have received an email from ESET containing your ESET-issued Username and Password, as well as a license (.lic) file for ESHP and one that will allow you to manage ESHP via ESET Remote Administrator. During the installation of ESHP, you will be prompted to add your ESHP license file.

  11. How is ESHP licensed?

    ESHP is licensed per user and per server, depending on your specific needs.


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