How do I upgrade ESET Mobile Security for Android to the latest version?

KB Solution ID: SOLN3413|Last Revised: June 03, 2014

Issue

  • Upgrade ESET Mobile Security for Android to the latest version
  • You need to uninstall ESET Mobile Security for Android version 1

Which version of ESET Mobile Security for Android do I have?

Solution

Click here if you purchased on ESET.com

Click here if you purchased on Google Play

Click here if you have version 1

 

Purchased on ESET.com

If you have ESET Mobile Security for Android 2 installed (downloaded from ESET.com), you will receive an in-product notification when a new version becomes available for download. To download and install the latest version, follow the steps below:

  1. Open ESET Mobile Security for Android. How do I open my ESET product?
     
  2. Tap Settings.

    Figure 1-1
    Click the image to view larger in new window

  3. Tap Update to New Version.

    Figure 1-2
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  4. Tap Install.

    Figure 1-3
    Click the image to view larger in new window

  5. Tap Open

    Figure 1-4
    Click the image to view larger in new window


 

Purchased on Google Play

If you have ESET Mobile Security for Android 2 (downloaded from Google Play) installed, your free upgrade to version 3 will become available in the Google Play Store. To manually upgrade your product, follow the steps below:

Automatic upgrades

If you have your mobile device configured to automatically update your apps, the update to the latest version of ESET Mobile Security for Android 3 will occur automatically.

 

  1. Tap Play Store.

    Figure 2-1
    Click the image to view larger in new window

  2. Tap the Play Store icon in the top left of the screen   My apps.

    Figure 2-2
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  3. Tap the magnifying glass icon to open a new search (see Figure 2-3).

    Figure 2-3
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  4. Type "ESET" into the search bar, and tap eset.

    Figure 2-4
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  5. Tap Mobile Security & Antivirus.

    Figure 2-5
    Click the image to view larger in new window

  6. Tap Update.

    Figure 2-6
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  7. Tap Accept.

    Figure 2-7
    Click the image to view larger in new window

  8. Tap Open to launch ESET Mobile Security for Android.

    Figure 2-8
    Click the image to view larger in new window

 


ESET Mobile Security for Android Version 1

  1. Open the All apps screen and tap ESET Mobile Security to launch ESET Mobile Security for Android. In the main ESET Mobile Security window, tap Uninstall wizard (see Figure 1-4).
  2. Figure 3-1

  3. Tap Remove.
  4. Figure 3-2

     

  5. If your settings are password protected, enter your password and tap Unlock to continue. If you have forgotten your password, please see the following ESET Knowledgebase article:

    Figure 3-3

  6.  Tap Uninstall.

    Figure 3-4

  7. When prompted, tap OK to continue with the uninstallation.

    Figure 3-5

  8. When the uninstallation is complete, tap OK to finish.
     
  9. Visit the following ESET Knowledgebase article to install the latest version of ESET Mobile Security for Android:

    How do I download and install ESET Mobile Security for Android?
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