Which version (32-bit or 64-bit) of ESET Smart Security or ESET NOD32 Antivirus should I download?
KB Solution ID: SOLN523|Last Revised: April 16, 2013Issue
- You receive the error message “This installation package is not supported by this processor type”
- ESET Customer Care has directed you to this article to learn whether your system is 32-bit or 64-bit
Details
If you do not have your Username and Password, visit our lost license page to retrieve them. Your active (non-expired) ESET license includes both the 32-bit and 64-bit versions of your ESET product.
Solution
To watch a video of the steps below, click here.
Windows XP
- Click Start, right-click My Computer and select Properties from the context menu.
- Look for the System section of the properties window. (View screenshot)
- If you see Microsoft Windows XP x64 Edition, you have a 64-bit system. Click the appropriate link below to download your ESET product.
ESET Smart Security 64-bit Download ESET NOD32 Antivirus 64-bit Download
- If you see Microsoft Windows XP Version [Year], you have a 32-bit system. Click the appropriate link below to download your ESET product.
ESET Smart Security 32-bit Download ESET NOD32 Antivirus 32-bit Download
- If you see Microsoft Windows XP x64 Edition, you have a 64-bit system. Click the appropriate link below to download your ESET product.
Windows 7
- Click Start, right-click Computer and select Properties from the context menu.
- Look for the System type section of the properties window. (View screenshot)
- If you see 64-bit operating system, you have a 64-bit system. Click the appropriate link below to download your ESET product.
ESET Smart Security 64-bit Download ESET NOD32 Antivirus 64-bit Download
- If you see 32-bit operating system, you have a 32-bit system. Click the appropriate link below to download your ESET product.
ESET Smart Security 32-bit Download ESET NOD32 Antivirus 32-bit Download
- If you see 64-bit operating system, you have a 64-bit system. Click the appropriate link below to download your ESET product.
Windows 8
- Press Windows key
+ C and click Settings and then click PC info.
- Look for the System type section of the properties window.
- If you see 64-bit operating system, you have a 64-bit system. Click the appropriate link below to download your ESET product.
ESET Smart Security 64-bit Download ESET NOD32 Antivirus 64-bit Download
- If you see 32-bit operating system, you have a 32-bit system. Click the appropriate link below to download your ESET product.
ESET Smart Security 32-bit Download ESET NOD32 Antivirus 32-bit Download
- If you see 64-bit operating system, you have a 64-bit system. Click the appropriate link below to download your ESET product.
Languages |
This article is available in the following languages:
Tools |
 |
Additional Assistance |
 |
Community |
 |
