Which version (32-bit or 64-bit) of ESET Smart Security or ESET NOD32 Antivirus should I download?

KB Solution ID: SOLN523|Last Revised: December 18, 2013

Issue

  • You receive the error message “This installation package is not supported by this processor type”
     
  • ESET Customer Care has directed you to this article to learn whether your system is 32-bit or 64-bit


I am a business user

Details

If you do not have your Username and Password, visit our lost license page to retrieve them. Your active (non-expired) ESET license includes both the 32-bit and 64-bit versions of your ESET product.


 

Solution

To download an earlier version of your ESET product:

The download links below will direct you to the latest versions of ESET Smart Security and ESET NOD32 Antivirus. To download an earlier version of either product, see How do I download and install older versions of ESET products?

 

Windows XP

  1. Click Start, right-click My Computer and select Properties from the context menu.
     
  2. Look for the System section of the properties window. (View screenshot)

   

 Windows 7 or Windows Vista

  1. Click Start, right-click Computer and select Properties from the context menu.
     
  2. Look for the System type section of the properties window. (View screenshot)

   

 Windows 8

  1. Press the Windows key + C, click Settings and then click PC info.
     
  2. Look for the System type section of the properties window.

 

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